10 May 2021
COVID-19 | Business continuity
COVID-19 | Coronavirus an update from B P Collins.
We have reviewed our business continuity plans, with Coronavirus in mind, to ensure that we can continue to work as normal in line with the latest Government guidelines.
Working from home:
Our staff are all equipped to work from home and continue to do so where possible. We will continue working as normal with some changes to processes. You can call, email and discuss matters as normal. Due to the restrictions we will prioritise to hold meetings by phone or video where possible, alternatively urgent meetings can be held in our Gerrards Cross office. Our reception in Gerrards Cross is open.
At this time we would also prefer to receive documentation, instructions, payments and general post items electronically. Where this is not possible we will be able to receive and distribute post though this may not be on a daily basis. If you are sending urgent correspondence by post please let us know in advance. We do not accept service of proceedings at our London office. We will continue to process Wills by phone and electronically so please contact us via the usual channels. We can meet where necessary.
Ongoing situation assessment:
The firm has a dedicated team who are constantly monitoring the situation, reviewing Public Health England guidelines and government advice. The team adjust our plans and operations, as needed, to ensure the wellbeing of people both in the firm and in contact with us, as well as ensuring we can continue to work with our clients. Our switchboard is available 24/7 if you need to speak to us. We are here to help.
We greatly appreciate your understanding and cooperation at this unprecedented time. We continue to monitor the situation and will provide updated communications if changes to our current processes become necessary.
Should you require any additional information please contact us on 01753 889995 or email enquiries@bpcollins.co.uk
