28 April 2020
COVID-19 | Business continuity
COVID-19 | Coronavirus an update from B P Collins.
As Coronavirus continues to spread, the wellbeing of our staff, clients and other visitors to our office is a priority for us. We have reviewed our business continuity plans, with coronavirus in mind, to ensure that we can continue to work as normal, or as near to normal as government guidance allows. We are monitoring and adapting to government guidelines on a daily basis.
Working from home:
Our staff are all equipped to work from home and are now doing so. We will continue working as normal with some changes to processes. You can call, email and discuss matters as normal. We will hold meetings by phone or video. Our offices in Gerrards Cross and London will not be open. At this time we would also prefer to receive documentation, instructions, cheques and general post items electronically. Where this is not possible we will be able to receive and distribute post and DX though this may not be on a daily basis. If you are sending urgent correspondence by post please let us know in advance. We do not accept service of proceedings at our London office. We will continue to process Wills by phone and electronically so please contact us via the usual channels.
Ongoing situation assessment:
The firm has a dedicated team who are constantly monitoring the situation, reviewing Public Health England guidelines and government advice. The team adjust our plans and operations, as needed, to ensure the wellbeing of people both in the firm and in contact with us, as well as ensuring we can continue to work with our clients. Our switchboard is available from 8.30am to 10pm and also at weekends if you need to speak to us. We are here to help.
We greatly appreciate your understanding and cooperation at this unprecedented time. We continue to monitor the situation and will provide updated communications if changes to our current processes become necessary.
Should you require any additional information please contact us on 01753 889995 or email enquiries@bpcollins.co.uk
