If, unfortunately, the answer is ‘yes’, B P Collins’ Victims’ Rights Team is here to help. We know the extreme anxiety that being the victim of a crime can bring and this can be exacerbated if you feel you’re not being listened to, or you seem to be in the dark about how your case is progressing.
Did you know that there is a Code of Practice, which sets out the minimum level of service that victims should receive from all branches of the criminal justice system, including the Police, the Crown Prosecution Service, the Courts Service and the Probation Service?

The Code defines a victim of crime as a person who has suffered harm, including physical, mental or emotional harm or economic loss which was directly caused by a criminal offence; or a close relative (or a nominated family spokesperson) of a person whose death was directly caused by a criminal offence.

Whether you are processing the trauma of being a victim of crime and do not have the capacity to follow up with the progress of your case, or your rights under the Code are not being observed; or perhaps you are simply frustrated with the time-consuming challenges of dealing with the bureaucracy of the criminal justice system, our team is here to help and be of assistance.

Under the Code of Practice, victims have the right:

  • To be able to understand and to be understood.
  • To have the details of the crime recorded without unjustified delay.
  • To be provided with information when reporting a crime.
  • To be referred to services that support victims and have services and support tailored to your needs.
  • To be provided with information about compensation.
  • To be provided with information about the investigation and prosecution.
  • To make a Victim Personal Statement.
  • To be given information about the trial, trial process and your role as a witness.
  • To be given information about the outcome of the case and any appeals.
  • To be paid expenses and have property returned.
  • To be given information about the offender following a conviction.
  • To make a complaint about your rights, as a victim, not being met.

We understand how stressful being the victim of a crime can be, so you would see the same solicitor from the start to the end of your case, who will be involved every step of the way.

We will also communicate clearly at all times with you, so you know exactly what is happening and work to protect your interests in every situation.

Most importantly, we have extensive experience corresponding with all branches of the criminal justice system, to ensure that your rights would be observed.

Please email B P Collins’ criminal team at enquiries@bpcollins.co.uk or call 01753 889995 to see how we can help.


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Jonothan Moss
Principal Lawyer

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